Mediation and Dispute or Conflict Resolution

Business / April 23, 2015 / No Comments /
Describes functions and necessary skills of mediator. Usefulness in an intervention. How the process works.

This research paper discusses mediation as a form of dispute or conflict resolution, the powers a mediator must have, the steps he or she is likely to take and the skills a mediator should have in dealing with and facilitating the resolution of such disputes
“This research paper discusses mediation as a form of dispute or conflict resolution, the powers a mediator must have, the steps he or she is likely to take and the skills a mediator should have in dealing with and facilitating the resolution of such disputes.

“Nature of Mediation and Powers of Mediators
“Hoffman (1994, Winter) defined mediation as “a process whereby a neutral third party assists disputing parties reach a mutually acceptable decision” (p. 848). The term mediation comes from the Latin verb mediare, to be in the middle. According to Folberg and Taylor (1984), “mediation is an intervention that is intended to resolve disputes and manage conflict by facilitating decision-making” (p. xi). Marcus et al. (1995) said the man or …”


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